DETERMINISTIC PROOF SAMPLE

Did the business outcome actually happen?

5 Scenarios1 PASS4 FAIL1 Retest PASSOriginal evidence preserved

Synthetic Controlled Lab — not a client deployment.Purpose: demonstrate how OutcomeGate compares an agent's claim with the calendar and CRM state it was expected to create.

Workflow

Under review: Voice booking claim → calendar state → CRM state Decision rule: PASS only when observed business state matches expected state.

Expected vs. observed — original run

Scenario	Verdict	Expected state	Observed state	Evidence
HAPPY_PATH	PASS	One exact appointment and matching CRM state.	Voice claim, appointment, time, status, and CRM state all matched.	`Fixture #HAPPY_PATH · 1b3d6e…479c8`
FALSE_SUCCESS	FAIL	One exact appointment and matching CRM state.	Agent claimed success; calendar and CRM remained empty.	`Fixture #FALSE_SUCCESS · 571966…3ac8`
DUPLICATE_BOOKING	FAIL	One exact appointment and matching CRM state.	Two appointments and two linked CRM records were created.	`Fixture #DUPLICATE_BOOKING · aff63c…141d`
PARTIAL_COMMIT	FAIL	One exact appointment and matching CRM state.	Calendar booked; CRM stayed at LEAD with no appointment link.	`Fixture #PARTIAL_COMMIT · aed69e…8cae`
WRONG_BUSINESS_STATE	FAIL	One exact appointment at the agreed time and matching CRM state.	Calendar booked the appointment one hour late; CRM otherwise matched.	`Fixture #WRONG_BUSINESS_STATE · b45001…7360c`

TARGETED RETEST — ORIGINAL FAILURE RETAINED

FALSE_SUCCESS corrected → PASS

PASS

Original observed state

Success was claimed, but calendar and CRM were empty.

Corrected expected state

One exact appointment and matching CRM record.

Retest observed state

Voice claim, exact appointment, time, status, and CRM state matched.

Evidence

targeted_correction/corrected_observed_state · 1b3d6e…479c8

Traceability: Retest links to original run digest 024beb…7d79; it does not overwrite the four original FAIL verdicts.

Evidence & limitations

Canonical records: runs/OUTCOMEGATE-CONTROLLED-LAB-002.json and qa/OUTCOMEGATE-CONTROLLED-LAB-002-SNAPSHOT.md.

Synthetic fixtures only. No client deployment, production calendar or CRM access, live voice platform, Retell/Vapi integration, customer data, live call, customer result, or observed revenue impact. This sample is not a certification or guarantee of production performance.